Privacy Policy

ARKA Yoga Collective values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you interact with us—whether in person, via our website, mobile platforms, or other digital and communication tools.

This policy applies to all interactions with ARKA Yoga Collective (“ARKA Yoga”), including visits to our studio, use of our website (https://www.arkayogacollective.com), booking or payment platforms (e.g., Arketa, Stripe, Accuity, Kit etc.), and social media platforms (e.g., Instagram, Facebook, TikTok).

ARKA Yoga has appointed a Privacy Officer who is responsible for our compliance with privacy legislation. Contact information can be found at the end of this policy.

1. Personal Information We Collect

We may collect the following types of personal information:

  • Contact information (name, address, phone numbers, email)

  • Profile information and preferences (e.g., classes booked, interests)

  • Payment information (credit/debit card details, billing address)

  • Health and fitness information relevant to your participation

  • Emergency contact information

  • Transaction and booking history

  • Feedback and survey responses

  • Content you share through social platforms or testimonials

  • IP address, device information, browser type (collected via cookies)

  • Video surveillance (only in designated areas for security)

2. How We Use Your Information

We use your personal information to:

  • Create and manage your customer profile

  • Process bookings, payments, and product orders

  • Communicate regarding class schedules, cancellations, promotions, workshops, retreats and events

  • Manage memberships, waitlists, attendance, and feedback

  • Improve our website and digital platforms via cookies and analytics

  • Ensure your health and safety during classes or events

  • Market our services, events, and promotions (with opt-out options)

  • Enforce our policies and protect against fraud or misuse

  • Comply with legal or regulatory requirements

3. Cookies and Website Analytics

We use cookies and analytics tools (like Google Analytics) to understand how visitors interact with our website and improve user experience. Cookies may store preferences, help us analyze traffic, and tailor content. You can opt out via browser settings or by using the Google Analytics Opt-out Browser Add-on.

4. Information Sharing and Disclosure

We do not sell your personal information.

We may share your data only with:

  • Service providers that support our business operations (e.g., Arketa, payment processors-Stripe, Kit)

  • Social media platforms or app providers, if you interact with us there

  • Regulatory authorities when legally required

  • Successors or purchasers in the event of a business transfer

  • Law enforcement or legal advisors when necessary

In all cases, we ensure third parties only use your information for the intended purpose and protect it appropriately.

5. Content You Share Publicly

Content you post or submit to ARKA Yoga (e.g., photos, testimonials, reviews) may be used in our marketing materials, social media, or website—always in a respectful and non-intrusive manner. You retain rights to your own content and may withdraw consent at any time.

6. Your Rights and Choices

You have the right to:

  • Access or correct your personal information

  • Withdraw consent for marketing or promotional communication

  • Request deletion of your data (subject to legal retention limits)

You can opt out of marketing emails or newsletters at any time by clicking “unsubscribe” at the bottom of our messages or by contacting us directly.

To make requests regarding your data, email us (see below). We may require verification of identity before responding.

7. Data Retention

We retain your information only as long as necessary for the purposes described in this policy, and as required by law.

8. Security Measures

We implement reasonable physical, administrative, and technical safeguards to protect your information from unauthorized access, loss, or misuse.

9. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

10. Policy Updates

This Privacy Policy may be updated periodically. If we make significant changes, we will notify you via email or in-studio signage. The updated policy will always be available at www.arkayogacollective.com/privacy.

Contact Us

If you have questions, concerns, or requests related to your personal data, contact our Privacy Officer:

Privacy Officer - Marija Stevanovic
 ARKA Yoga Collective
📧 hello@arkayogacollective.com
 📍 Address: 32 Copper Drive, Britannia Beach, British Columbia, V8B 1C5
📅 Last updated: June 12, 2025